We only ship to Australian addresses. Our products require a special logistics carrier, providing a door-to-door service. Please ensure you provide an address (either residential or workplace) where someone is available during normal business hours to receive the delivery, as a signature is required. We do not ship to P.O. Boxes. While we strive for fast delivery, we cannot guarantee specific delivery times.

 

Additional services like evening or weekend delivery, deliveries to remote or island locations, or any special delivery requests may come with extra charges. If you are unsure, feel free to place your order. We will reach out quickly if we cannot deliver to your area at the standard rate.

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Failed deliveries to unattended addresses will lead to additional charges. Once your order is dispatched, you will receive an email with tracking details.

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Local Pickup is by appointment only.

All pickup orders will be ready the day after the order is placed. For same-day pickup, please contact us, and we will do our best to help.

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Pickup is available Monday to Friday from 08:00 to 15:30, excluding public holidays. You will receive an email with pickup instructions once your order is ready.

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Pickup Locations:

- Rydalmere NSW 2116
- Stapylton QLD 4207
- Beresfield NSW 2322
- Knoxfield VIC 3180+

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